Yes. Will-call at 1001 American Way is open Monday through Saturday, 9 a.m. to 4 p.m., and staff help load and unload your order at pickup and return. The
Showrooms page lists current will-call hours.
Save what you like to a wishlist in the catalog and submit it for a quote, and Encore replies within 48 hours. You can also call
707.431.3500 or stop by the showroom.
No. Encore doesn’t charge sales tax on rental equipment. An optional damage waiver, 14% of the rental total, covers accidental damage during the event.